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Engine Water Pump - Acdelco Gm Original Equipment - Engine Water Pump (Part Number: 12685257)
- Harmonized Tariff Code (HTS): 8413309090
- Life Cycle Status Code: 4
- Maximum Cases per Pallet Layer: 10
- Pallet Layer Maximum: 1
- Part Number - Old: 12681258
- Hub Height: 38.86 MM
- Hub Height: 1.53
- Impeller Vane Quantity: 6
- Programming Required: NO
- Water Pump Drive Type: SERPENTINE_BELT
- Pulley Included: Yes
- Includes Back Housing: YES
- Impeller Material: Steel
- Mounting Hardware Included: Yes
- Thermostat And Housing Included: Yes
- Fan Clutch Included: NO
- Vintage_Part_Indicator: N
- Mounting Hole Quantity: 7
- Installation Warnings: NO
- Related Cooling Fan Components: No
- Housing Material: Aluminum
- Pulley Outside Diameter: 161 MM
- Pulley Outside Diameter: 6.339
- Label Description: Engine Water Pump
- Manufacturer:
- Acdelco Gm Original Equipment
- Part Number:
- 12685257
- Manufacturer Part Number:
- 12685257
- Description:
- Engine Water Pump
- Long Description:
- Engine Water Pump
- Part Type:
- Engine Water Pump
- Category:
- Belts And Cooling
- Subcategory:
- Water Pump And Related Components
- Sales Rank:
Product Details
- Condition:
- New
- Product Fit:
- Direct Fit
- Weight:
- 16.13 lbs.
- Height:
- 9.75"
- Width:
- 16.62"
- Length:
- 16.62"
- UOM:
- EA
- Quantity Sold:
- Sold individually
- Qty Per Application:
- 1
- Minimum Order Qty:
- 1
Technical Details
- Harmonized Tariff Code (HTS)
- 8413309090
- Life Cycle Status Code
- 4
- Maximum Cases per Pallet Layer
- 10
- Pallet Layer Maximum
- 1
- Part Number - Old
- 12681258
- Hub Height
- 38.86 MM
- Hub Height
- 1.53
- Impeller Vane Quantity
- 6
- Programming Required
- NO
- Water Pump Drive Type
- SERPENTINE_BELT
- Pulley Included
- Yes
- Includes Back Housing
- YES
- Impeller Material
- Steel
- Mounting Hardware Included
- Yes
- Thermostat And Housing Included
- Yes
- Fan Clutch Included
- NO
- Vintage_Part_Indicator
- N
- Mounting Hole Quantity
- 7
- Installation Warnings
- NO
- Related Cooling Fan Components
- No
- Housing Material
- Aluminum
- Pulley Outside Diameter
- 161 MM
- Pulley Outside Diameter
- 6.339
- Label Description
- Engine Water Pump
Specifications
The ACDELCO GM ORIGINAL EQUIPMENT Engine Water Pump contains no remanufactured components, and is designed to operate in either city or highway driving.
| Year | Make | Model | Engine | Notes |
|---|---|---|---|---|
| 2020 | Cadillac | Escalade | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2020 | Cadillac | Escalade | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2020 | Cadillac | Escalade ESV | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2020 | Cadillac | Escalade ESV | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2020 | Chevrolet | Suburban | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2020 | Chevrolet | Suburban | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2020 | Chevrolet | Suburban | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2020 | Chevrolet | Suburban | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2020 | Chevrolet | Tahoe | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2020 | Chevrolet | Tahoe | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2020 | Chevrolet | Tahoe | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2020 | Chevrolet | Tahoe | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2020 | GMC | Yukon | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2020 | GMC | Yukon | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2020 | GMC | Yukon | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2020 | GMC | Yukon | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2020 | GMC | Yukon XL | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2020 | GMC | Yukon XL | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2020 | GMC | Yukon XL | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2020 | GMC | Yukon XL | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2019 | Cadillac | Escalade | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2019 | Cadillac | Escalade | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2019 | Cadillac | Escalade ESV | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2019 | Cadillac | Escalade ESV | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2019 | Chevrolet | Silverado 1500 LD | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2019 | Chevrolet | Silverado 1500 LD | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2019 | Chevrolet | Suburban | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2019 | Chevrolet | Suburban | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2019 | Chevrolet | Suburban | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2019 | Chevrolet | Suburban | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2019 | Chevrolet | Tahoe | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2019 | Chevrolet | Tahoe | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2019 | Chevrolet | Tahoe | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2019 | Chevrolet | Tahoe | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2019 | GMC | Sierra 1500 Limited | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2019 | GMC | Sierra 1500 Limited | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2019 | GMC | Yukon | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2019 | GMC | Yukon | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2019 | GMC | Yukon | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2019 | GMC | Yukon | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2019 | GMC | Yukon XL | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2019 | GMC | Yukon XL | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2019 | GMC | Yukon XL | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2019 | GMC | Yukon XL | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2018 | Cadillac | Escalade | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2018 | Cadillac | Escalade | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2018 | Cadillac | Escalade ESV | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2018 | Cadillac | Escalade ESV | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2018 | Chevrolet | Silverado 1500 | 4.3L | VIN: H, Eng Code: LV3; Quantity needed per vehicle: 1 |
| 2018 | Chevrolet | Silverado 1500 | 4.3L | VIN: H, Eng Code: LV3; Quantity needed per vehicle: 1 |
| 2018 | Chevrolet | Silverado 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2018 | Chevrolet | Silverado 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2018 | Chevrolet | Silverado 1500 | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2018 | Chevrolet | Suburban | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2018 | Chevrolet | Suburban | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2018 | Chevrolet | Tahoe | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2018 | Chevrolet | Tahoe | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2018 | Chevrolet | Tahoe | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2018 | Chevrolet | Tahoe | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2018 | GMC | Sierra 1500 | 4.3L | VIN: H, Eng Code: LV3; Quantity needed per vehicle: 1 |
| 2018 | GMC | Sierra 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2018 | GMC | Sierra 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2018 | GMC | Sierra 1500 | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2018 | GMC | Yukon | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2018 | GMC | Yukon | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2018 | GMC | Yukon | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2018 | GMC | Yukon | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2018 | GMC | Yukon XL | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2018 | GMC | Yukon XL | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2018 | GMC | Yukon XL | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2018 | GMC | Yukon XL | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2017 | Cadillac | Escalade | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2017 | Cadillac | Escalade | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2017 | Cadillac | Escalade ESV | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2017 | Cadillac | Escalade ESV | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2017 | Chevrolet | Silverado 1500 | 4.3L | VIN: H, Eng Code: LV3; Quantity needed per vehicle: 1 |
| 2017 | Chevrolet | Silverado 1500 | 4.3L | VIN: H, Eng Code: LV3; Quantity needed per vehicle: 1 |
| 2017 | Chevrolet | Silverado 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2017 | Chevrolet | Silverado 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2017 | Chevrolet | Silverado 1500 | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2017 | Chevrolet | Suburban | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2017 | Chevrolet | Suburban | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2017 | Chevrolet | Tahoe | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2017 | Chevrolet | Tahoe | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2017 | GMC | Sierra 1500 | 4.3L | VIN: H, Eng Code: LV3; Quantity needed per vehicle: 1 |
| 2017 | GMC | Sierra 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2017 | GMC | Sierra 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2017 | GMC | Sierra 1500 | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2017 | GMC | Yukon | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2017 | GMC | Yukon | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2017 | GMC | Yukon | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2017 | GMC | Yukon | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2017 | GMC | Yukon XL | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2017 | GMC | Yukon XL | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2017 | GMC | Yukon XL | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2017 | GMC | Yukon XL | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2016 | Cadillac | Escalade | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2016 | Cadillac | Escalade | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2016 | Cadillac | Escalade ESV | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2016 | Cadillac | Escalade ESV | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2016 | Chevrolet | Silverado 1500 | 4.3L | VIN: H, Eng Code: LV3; Quantity needed per vehicle: 1 |
| 2016 | Chevrolet | Silverado 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2016 | Chevrolet | Silverado 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2016 | Chevrolet | Silverado 1500 | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2016 | Chevrolet | Suburban | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2016 | Chevrolet | Suburban | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2016 | Chevrolet | Tahoe | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2016 | Chevrolet | Tahoe | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2016 | GMC | Sierra 1500 | 4.3L | VIN: H, Eng Code: LV3; Quantity needed per vehicle: 1 |
| 2016 | GMC | Sierra 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2016 | GMC | Sierra 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2016 | GMC | Sierra 1500 | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2016 | GMC | Yukon | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2016 | GMC | Yukon | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2016 | GMC | Yukon | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2016 | GMC | Yukon | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2016 | GMC | Yukon XL | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2016 | GMC | Yukon XL | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2016 | GMC | Yukon XL | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2016 | GMC | Yukon XL | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2015 | Cadillac | Escalade | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2015 | Cadillac | Escalade | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2015 | Cadillac | Escalade ESV | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2015 | Cadillac | Escalade ESV | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2015 | Chevrolet | Silverado 1500 | 4.3L | VIN: H, Eng Code: LV3; Quantity needed per vehicle: 1 |
| 2015 | Chevrolet | Silverado 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2015 | Chevrolet | Silverado 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2015 | Chevrolet | Silverado 1500 | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2015 | Chevrolet | Suburban | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2015 | Chevrolet | Suburban | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2015 | Chevrolet | Tahoe | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2015 | Chevrolet | Tahoe | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2015 | GMC | Sierra 1500 | 4.3L | VIN: H, Eng Code: LV3; Quantity needed per vehicle: 1 |
| 2015 | GMC | Sierra 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2015 | GMC | Sierra 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2015 | GMC | Sierra 1500 | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2015 | GMC | Yukon | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2015 | GMC | Yukon | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2015 | GMC | Yukon | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2015 | GMC | Yukon XL | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2015 | GMC | Yukon XL | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2014 | Chevrolet | Silverado 1500 | 4.3L | VIN: H, Eng Code: LV3; Quantity needed per vehicle: 1 |
| 2014 | Chevrolet | Silverado 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2014 | Chevrolet | Silverado 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2014 | Chevrolet | Silverado 1500 | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
| 2014 | GMC | Sierra 1500 | 4.3L | VIN: H, Eng Code: LV3; Quantity needed per vehicle: 1 |
| 2014 | GMC | Sierra 1500 | 5.3L | VIN: C, Eng Code: L83; Quantity needed per vehicle: 1 |
| 2014 | GMC | Sierra 1500 | 6.2L | VIN: J, Eng Code: L86; Quantity needed per vehicle: 1 |
Warranty Information
New products purchased from our store are covered by a manufacturer warranty. Other than applicable manufacturer warranties, or as otherwise provided in these Terms & Conditions, there are no warranties, express or implied for any of our products, and we specifically disclaim any warranty of merchantability or fitness for a particular purpose for tires, aftermarket wheels, and tire & aftermarket wheel packages.
For other parts, we provide a limited warranty of 90 days from the date received by the original purchaser or installer, unless otherwise specified, which covers the replacement of a defective part(s). The warranty applies only to parts replacement with same or better quality. For such cases, a full refund will be issued to the original purchaser. A refund or an exchange of a defective part will be processed only if it is accompanied by the original sales invoice. All items must be in their original condition and must not be damaged due to incorrect installation upon return. The warranty is limited only to the original purchaser and is non-transferable.
All items are given a limited 90-days warranty period by the manufacturer. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer.
Under NO circumstances will our liability exceed the amount of the original sale.
Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.
The warranty does not cover airfreight charges, labor expenses, towing expenses, or rental car expenses resulting from installation errors. Return shipping is the responsibility of the buyer. We will not reimburse any return shipping charges incurred.
All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by creating a return from within your account. Returned items without RA numbers will not be accepted.
Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. Because the customer is the shipper, he/she is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer.